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AI
Today's question isn’t whether AI will impact your organisation, it’s how quickly you can translate it into measurable business value. Most organisations are investing in AI tools, but not in their human capital to drive them. This masterclass is designed to close that gap.
Why This Masterclass Matters
60%
of HR Leaders feel underprepared for AI's workforce impact
(Josh Bersin Co., 2025)
88%
of Professional Services firms are now using AI – up from 45% last year.
5%
of Australian businesses are deriving substantial value from AI tools (Deloitte, 2025).
We're a critical inflection point. AI adoption has nearly doubled in the past year, yet most organisations lack the leadership capability to manage it. This is not a technology gap, it's a leadership and strategy gap.
The masterclass is designed to close it; fast, practically, and with confidence.
The opportunity cost of 'waiting it out' is that the AI Leadership Pressure Cycle continues:
This AI Masterclass has been designed by experts in AI and human performance to break this cycle,
equipping leaders to navigate uncertainty, build human capability and make clear, informed & confident decisions.
What Leaders Will Gain
Leaders will gain AI fluency and the human centric leadership skills to execute proactive orchestration.
To stop the "wait-and-see" cycle, leaders must pivot from treating AI as a future project to treating it as an operational utility.
In 2026, the gap between experimenting with AI and having a successful strategy in utilising it, is defined by those who draw the hard line and proactively move into orchestration.
The Masterclass Inclusions –
We move your team beyond awareness into application, equipping them with the capability to identify real opportunities, prioritise high-impact use cases, and execute with confidence.
Here's what your team will receive:
Our masterclass facilitators are experts in the AI & human performance space,
EXPERT FACILITATION
EXPERIENTIAL LEARNING
A range of AI and authentic relating experiential learning team activities to ensure learnings stick and are applied in the field.
CORE PILLARS OF HUMAN SKILLS
Receive the essential human centric skills from our human performance expert, such as critical thinking, E/SI & effective communication.
AI FLUENCY
We demystify AI and impart the essential skills to create fluency and informed capability.
IDEATION
Structured ideation facilitated to identify high-friction processes and translate these into AI opportunity statements.
30 60 90 DAY ACTION PLAN
We work collectively with your team to create a detailed action plan to see your organisation successfully navigate the AI uncertainty wave.
LEADERSHIP CAPABILITY
Adaptive leadership & self-leadership critical skills to work with AI and effectively lead teams.
THE AI STRATEGY ROADMAP
AI
Working with your team we create the AI strategy roadmap offering a step by step process to sustainably scale and work with AI.
WHITEPAPER
After the masterclass you will receive the resources and an industry specific white paper detailing high-level recommendations
The Masterclass Outline –
Context & Perceptions
Extract current concerns & create team alignment on organisational AI relevance.
AI Foundations
Build practical understanding of AI, Agentic capabilities & limitations.
Hands-on Practice
Building application confidence via AI experiential learning activities.
Ideation & Prioritisation
Create AI Opportunity Statement, I.D strategic prioritisation of quick wins, pilots and long-term initiatives.
The Core Pillars of Human Skills
Team assessment in critical human-centric skills that formulate core pillars:-
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AQ & Adaptive Leadership
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Critical Thinking
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Emotional & Social Intelligence
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Authentic Relating
Real World Application
Applying the Core Human Skill in real-world scenarios via experiential learning activities
AI Strategy Plan Creation
Creating the Strategy Plan, assigning ownership & defining clear next steps.
Call to Action & Accountability
Closing on Clarity of Action Items & accountability measures.
The result is not just increased productivity, but clearer decision-making, stronger leadership in uncertainty, and a practical roadmap that links AI adoption directly to business performance.
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Your Masterclass Facilitators –
Paul Pitsaras LL.B B.Int.Bus.
Managing Director, Executive Coach & Facilitator
The Open Mind Institute
Wayne Custodio
Founding Partner of
AI IN Motion
Wayne is a veteran of the Brisbane technology and innovation landscape with over 25 years of experience in digital transformation. He is widely recognised for his ability to bridge the gap between complex business problems and innovative data-driven solutions.
Wayne was a partner at Deloitte within the Strategy and AI practice, where he helped organisations navigate the intersection of data, innovation, and large-scale strategic business solutions.
Prior to Deloitte, Wayne co-founded Glass, a highly successful Brisbane-based innovation and venture growth consultancy known for its "future-focused" work with the Queensland Government and major retail/utility sectors.
Paul is the founder of The Open Mind Institute (TOMI), a premier Brisbane-based coaching & training organisation.
Recognised as Brisbane's top executive coach, Paul is a sought after speaker and facilitator known for his ability to translate complex behavioural science into practical, actionable strategies for the modern workforce.
A former litigation lawyer turned executive coach, Paul transitioned from the legal world to human behaviour after recognising a profound need for mindset resilience and emotional intelligence in high-pressure professional environments.
Paul empowers leaders and teams across professional services to navigate complexity and sustain peak performance.
Our Clients –
Wayne and Paul have collaborated with some of the largest multinationals in the world, including:
Your Investment –
The 'Leading Through Disruption: Building Human Performance in Uncertainty Masterclass' can be delivered in either a 2hr. or half-day event.
And includes:-
Contextualisation to your Organisation
Expert Facilitation
The Core Pillars of Human Skills
Your Organisational AI Navigation Strategy
Whitepaper & Recommendations Report
Team Ownership & Accountability Metrics.
We can facilitate the AI Masterclass at your office or at our office event space at 260 Queen Street in Brisbane's CBD.
Prices vary in accordance with number of attendees and your contexualised needs, so we recommend expressing your interest or booking a strategy call below and we'll take you through the relative pricing and delivery information.